Terms & Conditions

Introduction

Welcome to ck111, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the ck111 website, mobile platform, and all associated services offered under the ck111 brand. These terms constitute a legally binding agreement between you, the user, and ck111.

By creating an account, making a deposit, placing a wager, or simply browsing the ck111 platform, you acknowledge that you have read, understood, and agree to these Terms & Conditions in their entirety, along with our Privacy Policy and Responsible Gaming guidelines. If you do not agree to any part of these terms, you must not use the ck111 platform.

What Our Terms Cover

Our Terms & Conditions are designed to be transparent and fair. Here is a quick overview of the key areas covered in this document.

1. Eligibility Requirements

To register and use the ck111 platform, you must meet all of the following eligibility criteria. ck111 is committed to ensuring that our services are used only by those who are legally and personally eligible to do so.

• You must be at least 21 years of age (21+ only). ck111 does not permit gambling by anyone under this age under any circumstances.
• You must be a natural person. Corporate entities and automated bots are not permitted to hold accounts.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law.
• You must not be an employee, contractor, or close associate of ck111 or any of its affiliated partners.

2. Account Registration & Verification

Each user is permitted to hold only one registered account on the ck111 platform. Opening multiple accounts — whether under the same name, device, or payment method — is strictly prohibited and will result in all associated accounts being suspended without notice.

Registration Information

When registering, you are required to provide accurate, current, and complete information. This includes your full legal name, date of birth, a valid email address, and a phone number. ck111 relies on this information to verify identity, process payments, and communicate with you.

• You are responsible for keeping your login credentials confidential at all times.
• You must notify ck111 immediately if you suspect any unauthorised access to your account.
• ck111 is not liable for losses resulting from failure to keep account credentials secure.

KYC Verification

ck111 is committed to maintaining a safe and compliant platform. As part of our Know Your Customer (KYC) process, we may request copies of government-issued photo identification (such as a National ID card or passport), proof of address, and proof of payment method. KYC verification may be required before withdrawals are processed or at any time at our discretion to comply with anti-fraud and anti-money-laundering obligations. Failure to complete KYC verification within a reasonable timeframe may result in account suspension.

3. Deposits & Withdrawals

ck111 supports a range of payment methods that are convenient for players across Bangladesh, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT) and are subject to the rules outlined in this section.

Deposit Policy

All deposits made to your ck111 account are subject to the following conditions. ck111 does not charge fees on deposits, though your payment provider may apply their own charges.

• Minimum deposit amounts may vary depending on the payment method selected.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted.
• ck111 reserves the right to decline or reverse any deposit that cannot be verified or that appears to be linked to fraudulent activity.

Withdrawal Policy

Withdrawal requests are subject to verification and processing times. ck111 endeavours to process all eligible withdrawal requests promptly. The following conditions apply to all withdrawals.

• Withdrawals will only be processed to a payment method that has been previously used for a deposit or that has been verified in your name.
• Pending bonus wagering requirements must be fully satisfied before a withdrawal can be approved.
• ck111 may place a hold on withdrawal requests pending completion of KYC verification or an active investigation.

4. Bonuses & Promotions

ck111 offers a variety of bonuses and promotional offers to reward our players, including welcome bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. All bonuses are subject to the following general terms in addition to any specific promotional conditions.

• All bonuses are subject to wagering requirements that must be met before any associated winnings can be withdrawn. The applicable rollover amount is specified in each individual promotion's terms.
• Bonuses are intended for recreational players only. Players found exploiting bonus offers through systematic wagering strategies may have their bonuses voided.
• ck111 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Bonuses may not be transferred between accounts or converted to cash except as expressly permitted by the specific promotion rules.

ck111 promotes responsible gambling. If you have set deposit limits or self-exclusion restrictions on your account, bonuses will not override these safeguards. Player protection always takes priority over promotional eligibility.

5. Prohibited Activities

To maintain the integrity of the ck111 platform and protect all our users, the following activities are strictly prohibited. Any breach of these rules may result in account suspension, permanent closure, and forfeiture of funds.

• Attempting to manipulate game outcomes through the use of bots, exploits, or any form of software assistance.
• Opening or using multiple accounts to claim duplicate bonuses or circumvent account restrictions.
• Using the ck111 platform for any form of money laundering, financial fraud, or illegal financial activity.
• Sharing login credentials with another person or allowing a third party to operate your account.
• Colluding with other players, dealers, or staff to gain an unfair advantage in any game or betting market.

ck111 employs advanced fraud detection and security monitoring systems. If prohibited activity is detected, we reserve the right to take immediate and unilateral action, including reporting to relevant authorities where required by applicable law.

6. Intellectual Property

All content on the ck111 platform — including but not limited to text, graphics, logos, game interfaces, software, and audio-visual materials — is the intellectual property of ck111 or its licensed content providers and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial recreational purposes.

You may not copy, reproduce, distribute, republish, transmit, display, sell, or create derivative works from any content on the ck111 platform without prior written permission from ck111. Unauthorised use of ck111's intellectual property constitutes a breach of these Terms & Conditions and may result in legal action.

7. Privacy & Data Protection

ck111 takes the privacy and security of your personal data seriously. All personal information collected during the registration and verification process is handled in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. We use industry-standard SSL encryption to protect all data transmissions between your device and theck111 platform.

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. Data may be shared with trusted service providers (such as payment processors and identity verification partners) strictly on a need-to-know basis and under binding confidentiality agreements. For full details of how your data is collected, stored, and used, please review our Privacy Policy.

8. Responsible Gaming

ck111 is firmly committed to responsible gaming. We believe that gambling should be an enjoyable form of entertainment, and we provide tools to help players maintain control. If you feel that your gambling is no longer recreational, please contact our support team immediately. The following responsible gaming tools are available to all registered users.

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit into your ck111 account.
• Self-exclusion — temporarily or permanently exclude yourself from the platform if you need a break from gambling.
• Session time reminders — receive notifications about the duration of your active gaming sessions to help manage your time.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ck111 and its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer damage arising from your use of or inability to use the ck111 platform, even if ck111 has been advised of the possibility of such damages.

ck111 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the ck111 platform entirely at your own risk. Where liability cannot be excluded under applicable law, ck111's total liability shall not exceed the amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.

10. Amendments to These Terms

ck111 reserves the right to revise, update, or replace these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered users via email or an on-platform notification. The revised terms will take effect from the date of publication on this page.

It is your responsibility to check these Terms & Conditions periodically for changes. Continued use of the ck111 platform after any modifications constitutes your acknowledgment and acceptance of the updated terms. If you do not agree to the revised terms, you must cease use of the platform and, if desired, request account closure by contacting our support team.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from or in connection with your use of the ck111 platform, both parties agree to first attempt resolution through direct communication with ck111's customer support team. ck111 aims to resolve all user disputes fairly, promptly, and transparently. If a satisfactory resolution cannot be reached through direct communication, disputes may be referred to binding arbitration in accordance with applicable rules and procedures.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our team is available to assist you. We are committed to providing clear, timely, and helpful responses to all enquiries from our Bangladesh-based players and beyond.

You can reach the ck111 support team by email at [email protected]. Our support is available around the clock, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). Whether you have a query about your account, a payment issue, or a question about these terms, we are here to help.